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File LA/01 · Personal injuries · South Africa

Personal injury claims

For people who have been physically or psychologically harmed because of someone else's actions or negligence.

Am I in the right place?

What this covers — and what it doesn't

Personal injury law deals with harm caused to a person — physical injury, psychological injury, or both — where someone else may be legally responsible. Our firm represents injured people and their families in claims for compensation covering medical expenses, loss of income, and pain and suffering.

We handle each stage of a claim: assessing what happened, gathering evidence and expert reports, engaging the responsible parties or their insurers, and, where necessary, litigating in court.

What this page does not automatically cover: injuries from road accidents involving motor vehicles are usually claimed through the Road Accident Fund process, and harm from healthcare is dealt with under medical negligence. Both have their own pages, and we will route your enquiry to the right process.

Situations this may include
  • A slip, trip or fall caused by an unsafe surface or obstruction
  • An injury at work or at business premises
  • Harm caused by a defective product
  • An assault or incident where security was inadequate
  • Psychological harm following a traumatic incident

Examples only — never a conclusive legal test. Whether a claim exists always depends on the facts and evidence of the specific matter.

Your next 24 hours

What to keep safe, starting now

  • Seek medical attention first — your health comes before any claim
  • Keep every medical record, referral note, script and account
  • Write down what happened while it is fresh, with dates and times
  • Keep the names and contact details of witnesses
  • Photograph injuries, the scene and anything that contributed, if safe to do so
  • Keep damaged clothing or items as they are — do not clean or repair them

Claims prescribe (expire) if they are not pursued in time. Some time limits are short. Contact an attorney promptly rather than working out deadlines yourself.

How the process works

The path to resolution

High-level stages — matters differ, experts may be involved, and honest uncertainty is part of proper advice.

Costs and funding

Fees are agreed in writing before work starts — no verbal fee promises, here or anywhere. Depending on the matter, regulated contingency ("no win, no fee") arrangements may be available, subject to the legal caps and formalities. How fees work, in plain language.

Stage 01

Tell us what happened

A confidential conversation, by phone, in person or through a secure enquiry. No obligation, and no assumption that a claim exists.

Stage 02

Conflict and suitability review

We check that the firm can properly act for you and give an honest view on whether the matter is worth pursuing.

Stage 03

Consultation and engagement

If we proceed, we agree the mandate and fees in writing before work starts.

Stage 04

Investigation and progression

Evidence, expert reports, negotiation with the responsible parties, and litigation where needed. Steps vary from matter to matter.

The confidential next step.

Call during office hours, or open a confidential enquiry — it reaches only authorised staff, never a marketing tool.

Submitting an enquiry does not create an attorney-client relationship. We confirm receipt, review conflicts and suitability, and agree any engagement in writing.

This page is general information, not legal advice. No attorney-client relationship exists until an engagement is agreed in writing. Outcomes depend on the facts, evidence and law of each matter, and past results do not guarantee future outcomes. Deadlines can be short — do not rely on this website to determine or preserve them.