015 280 0070
Start a confidential enquiry Call 015 280 0070

How would you like to reach us?

Start a confidential enquiry A few questions, one at a time. Goes only to authorised staff; you receive a reference number. Call the office — 015 280 0070 Weekday office hours; consultations by appointment. Email reception reception@leshiloattorneys.com — for general, non-confidential questions. Existing client? Use the contact details your attorney gave you, or call reception with your file reference.

Contacting the firm does not create an attorney-client relationship. We confirm receipt, check conflicts, and agree any engagement in writing. Please don't send identity numbers, medical records or evidence through public channels — we'll request those securely if the matter proceeds.

If anyone is in immediate danger or needs urgent medical care, contact emergency services first.

Legal centre

Complaints

An independent, accessible route for complaints is part of practising properly. Here is ours — and the ones that don't depend on us.

Complain to the firm

  • Raise it with the person handling your matter first, if you can — most issues resolve fastest there.
  • Otherwise, write to the directors: reception@leshiloattorneys.com, or by post/delivery to 11 Rabe Street, Corner President Paul Kruger Street, Polokwane Central, Polokwane, 0700. Mark it “Complaint”.
  • Tell us what happened, when, who was involved, and what outcome you seek. We acknowledge complaints, investigate them, and respond with reasons.

Professional conduct — Legal Practice Council

Attorneys in South Africa are regulated by the Legal Practice Council (LPC). If your complaint concerns professional conduct and you do not wish to raise it with the firm, or you are not satisfied with our response, you may complain directly to the LPC. Complaint forms and provincial office contact details are published at lpc.org.za. Using our internal process first is welcome but never required.

Privacy — Information Regulator

Complaints about the handling of personal information can be made to the firm's Information Officer (see the privacy notice) and, independently, to the Information Regulator (South Africa): enquiries@inforegulator.org.za · inforegulator.org.za.

Fees and accounts

Fee disputes can be raised through the same routes; attorneys' fees are also subject to the assessment processes provided by law. Ask us to explain any item on an account — a clear answer in writing is part of the service.

Version 1.0 · Effective and last reviewed: 15 July 2026 · Owner: The Director, Lesiba Kabelo Leshilo · Review cadence: at least annually and whenever law, policy or processing changes. Earlier versions are retained by the firm and available on request.